Charity eMail
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"I've just had a look at the reporting on our first email newsletter and am staggered by how marvellous it is.

A totally fantastic system!"

Katy McGrory, Brighton & Hove CVS Forum 


Feature Checklist

CharityeMail comes in a choice of two packages with differing
features, to ensure you get the solution that fits your exact needs.

Data management Professional Enterprise
Number of contact records in database Unlimited Unlimited
Historical access to reports and campaigns - number of months stored 24 60
Automatic bounce handling CeMtick CeMtick
Data cleanse and de dupe on upload CeMtick CeMtick
Amend contact details on-screen, or re-import to refresh the data CeMtick CeMtick
Advanced ‘sign-up form’ feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields CeMtick CeMtick
Suppression list management - bulk import all unsubscribes CeMtick
Number of mailing lists / address books Unlimited Unlimited
Number of customisable data fields (in addition to five default variables) 10 400
Custom adjustable hard and soft bounce management thresholds CeMtick CeMtick
Mappable data, on import CeMtick CeMtick
Data integrity scoring CeMtick CeMtick
Domain suppression CeMtick CeMtick
Export soft and hard bounces and unsubscribes by date range, campaign or total amount              CeMtick CeMtick
API to connect dotMailer to your back-end data system, including third party app integration with CeMtick CeMtick
One-click integration with SalesForce         CeMtick CeMtick
Third Party App integration, allowing you to use dotMailer within a third party platform                     CeMtick
Segmentation Data Query Builder (including queries by contact history data)   CeMtick
Geomap segmentation               CeMtick

Test Professional Enterprise
Free, unlimited test sends CeMtick CeMtick
Inbox Preview (usage charge applies) CeMtick CeMtick
Multiple subject line split testing   CeMtick
Email content split testing (coming soon)   CeMtick
‘Friendly from address’ split testing (coming soon)   CeMtick

Reporting Professional Enterprise
Graphical representations of your results CeMtick CeMtick
Delivered and open rates CeMtick CeMtick
Links clicked - by link name and URL CeMtick CeMtick
Forwards CeMtick CeMtick
Replies CeMtick CeMtick
Bounces and unsubscribes CeMtick CeMtick
Drill down to individual recipients CeMtick CeMtick
Overlay, hotspot report CeMtick CeMtick
Print out board room ready reports CeMtick CeMtick
Unlimited export of the reporting stats CeMtick CeMtick
Generate “Hot Prospects” reports to further target your lists CeMtick CeMtick
Filter results by Link Name to generate follow-up campaign lists CeMtick CeMtick
Social network bookmark views CeMtick CeMtick
One-click Google Analytics tracking code tool CeMtick CeMtick
Schedule report update, emailed to up to five colleagues per campaign CeMtick CeMtick
Automatic list/address book generation from reports,  for follow-up campaigns based on filtered results CeMtick CeMtick
Website page and path tracking CeMtick CeMtick
ROI tracking from email to website conversion, by numerical and alpha codes CeMtick CeMtick
Compare reports from different campaigns CeMtick CeMtick
Report by top 10 domains CeMtick CeMtick
Reports Filter all reports by address book, segmentation filter or dynamic content CeMtick CeMtick
Contact history reporting   CeMtick
Geomap of results   CeMtick

Professional Enterprise
Online FAQ and help CeMtick CeMtick
Free unlimited email support CeMtick CeMtick
Free telephone support CeMtick CeMtick
Dedicated Account Manager who knows your business CeMtick CeMtick

Account management Professional Enterprise
Number of licensed users 10 Unlimited
User permissions management CeMtick CeMtick
Hierarchical Parent and Child accounts (Chargeable per Child Account) CeMtick CeMtick

"Charity email is an effective, low cost way for us to communicate with our current members and potential donors.

The reporting system is extremely effective and allows us to track the success of our campaigns. We use the system for appeals, services marketing and e-news to our members and volunteers.

I would recommend this system for anyone trying to make the most of a small budget, it is definitely worth the investment."

Lindsey Poole, The Wildlife Trust for Lancashire, Manchester and North Merseyside