Charity eMail
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"I've just had a look at the reporting on our first email newsletter and am staggered by how marvellous it is.

A totally fantastic system!"

Katy McGrory, Brighton & Hove CVS Forum 


Overview of CharityeMail

Professional... Accountable... Personal...

CharityeMail is powered by dotMailer. More than 350 charities use the dotMailer system, making it probably the biggest email system in the sector. CharityeMail clients include BOND,  The Institute of Fundraising, The Media Trust,  CharityComms, CIWF, MAF and many more. 

CharityeMail is specifically for the charity and not for profit sector, offering all the tools, services and benefits of a full corporate, professional system at affordable charity prices.

With a focus on response analysis, it's great for the marketeer and fundraiser who wants detailed information about the behaviour of each individual recipient. Known in the trade as being easy and intuitive to use compared with other high-end systems, it features a templete design/edit system that gives you total point-and-click flexibility.

A step up from standard email broadcasting systems with their limited analytics and design functions, CharityeMail is far cheaper than paying for an externally managed solution - but gives you all the associated benefits at your fingertips.

The CharityeMail package includes:

  • Everything you need to build your emails, manage address books, test and send campaigns.
  • An easy system to upload your existing emails into an address book, manage bounces and unsubscribes.
  • The HTML for an email sign up form for your website.
  • Free training for all staff and free refresher courses.
  • Quick start guides, white papers, videos and support.
  • All your support is covered in the monthly costs.

Email broadcast systems are traditionally priced by the number of email sent, i.e. a cost per email. However most corporates have a minimum volume price which excludes small organisations who don't have many emails.

At CharityeMail we want to encourage small charities to use a proper email broadcast system rather than send out bulk emails from their PCs, so we have brought the cost down as far as possible. We have NO SET-UP FEE for our Professional Edition and monthly volume fees for as little as £10 per month.

In addition we offer a range of optional extras:

  • Enterprise edition offers a survey tool, additional segmetation options and a microsite builder. Find out more here
  • Customised FROM email address so that your emails come from an email address your supporters will recognise. Read how this works here.
  • Template design. We can design you a template that matches your brand, website or a special campaign.

Other bespoke paid-for options

We can help you with general email marketing consultancy, strategy development and advice, including post-campaign analysis. We can also provide a full managed service if required.

"Charity email is an effective, low cost way for us to communicate with our current members and potential donors.

The reporting system is extremely effective and allows us to track the success of our campaigns. We use the system for appeals, services marketing and e-news to our members and volunteers.

I would recommend this system for anyone trying to make the most of a small budget, it is definitely worth the investment."

Lindsey Poole, The Wildlife Trust for Lancashire, Manchester and North Merseyside